We deliver across the UAE and selected GCC countries. Delivery availability may vary depending on your location and the type of product ordered.

• UAE: 1–3 business days
• GCC countries: 5–10 business days
  Delivery times may vary during public holidays or promotional periods.

Shipping charges are calculated at checkout based on your delivery location and order size. Free delivery offers may apply during special promotions.

Once your order is shipped, you’ll receive a tracking number via email or WhatsApp so you can track your order in real time.

We accept returns or exchanges within 7 days of delivery, provided the product is unused, unopened, and in its original packaging.

Please contact our customer support team with your order number, and we’ll guide you through the process.

If your item arrives damaged, defective, or incorrect, please contact us within 24 hours of delivery with clear photos, and we’ll resolve the issue promptly.

For hygiene and safety reasons, certain items such as opened food, treats, or supplements may not be eligible for return unless damaged or incorrect.

Simply browse our website, add items to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase securely.

We accept:

• Credit & Debit Cards
• Apple Pay / Google Pay (if available)
• Cash on Delivery (COD) (where applicable)

Orders can be canceled or modified before dispatch. Please contact us as soon as possible if you need changes.

Yes, you’ll receive an order confirmation via email or WhatsApp once your order is successfully placed.

Yes. PetsKing only sells 100% genuine products sourced from trusted and authorized suppliers.

Absolutely. All products are selected with pet safety, quality, and nutritional standards in mind. We recommend checking product descriptions and consulting a veterinarian if your pet has special requirements.

Yes, our product selection is curated to suit pets living in the UAE and GCC region.

Of course! Our team is happy to assist you in selecting the best product based on your pet’s needs. Contact us anytime for guidance.

Yes, PetsKing currently operates as an online store, allowing you to shop conveniently anytime, anywhere.

PetsKing is based in Dubai, United Arab Emirates, and serves customers across the UAE and GCC

You can reach us through:

• 📧 Email: support@petsking.com
• 📞 Phone / WhatsApp: +971 XX XXX XXXX

Yes, we do offer bulk and wholesale orders. Please contact us directly for pricing and availability.